I Purchased a green dot money pak card and loaded $*** onto it to transfer over to my R...

GetHuman-irony's customer service issue with Green Dot from May 2018

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The issue in GetHuman-irony's own words
I Purchased a green dot money pak card and loaded $*** onto it to transfer over to my RushCard. There was an error trying to transfer the money, and then I hit maximum number of attempts tried. **I called customer service, and they manually did it for me, but the money still has not been loaded onto the RushCard, it has been almost ** hours. Is there a way to reset so that the money can be transferred to my card after all?
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Green Dot

Customer service issue
Reported by GetHuman-irony
May 19th, 2018 - 6 mons ago
I have an issue with Green Dot too
Fixed
Seen by 27 customers so far
Similar issue to 622 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-irony started working on this issue
May 19th 5:16pm
GetHuman-irony indicated the issue is not fixed yet.
May 19th 6:17pm
GetHuman-irony indicated the issue is not fixed yet.
May 20th 6:29pm