I bought a moneypak reload card to fund my paypal account and now it won't work. Last t...

GetHuman695923's customer service issue with Green Dot from May 2018

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The issue in GetHuman695923's own words
I bought a moneypak reload card to fund my paypal account and now it won't work. Last time i needed to reload my paypal account this was the only way to do it. After i tried reloading i found out that this method is no longer supported. I am broke and need the money realy bad. Your system told me a refund would take * weeks. That made me mad but i didn't have a choice. The next problem is that your automated system still won't do it because i need a card number and i don't have a card with you. Then if i buy a prepaid card from you, i can't reload it until i get the card in the mail because you won't reload a prepaid card until i get one printed by you.**This whole thing is STUPID. You have my money and i can't get it back. And i don't want to buy one of your cards and paying a reload and have to wait forever to get it in the mail. I already paid *.** for the reload of *** total ***.****Please call me so i don't have to play email games. ********** i need the money now. You have no idea of the escalated problems this has caused me.
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Green Dot

Customer service issue
Reported by GetHuman695923
May 18th, 2018 - 10 mons ago
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Seen by 4 customers so far
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Items needed
Account holder name
Billing address
Last 4 of SSN
GetHuman695923 started working on this issue
May 18th, 2018 7:33am