I activated my prepaid green dot card yesterday . When speaking to the woman I couldn't...

GetHuman-sdbillyt's customer service issue with Green Dot from May 2018

Help with my Green Dot issue
The issue in GetHuman-sdbillyt's own words
I activated my prepaid green dot card yesterday . When speaking to the woman I couldn't understand anything she was saying orca sd king so I kept asking her to repeat what she said. She got frustrated & transferred me to a automated recording & now my card is only good for face to face transactions & that's not why I got it & loaded it with $***.** . Now I'm stuck with a useless card. & every * I call is the same automated recording. Can you please fix this & give me a person that speaks English & clear English please .
GetHuman-sdbillyt did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman-sdbillyt fixed the problem
I called & finally got sd someone on the phone & they are sending me a check for what I put on the card & refunding my money sending me q check in the mail so when I get it I can throw the card away & not use it at all
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Green Dot

Customer service issue
Reported by GetHuman-sdbillyt
May 17th, 2018 - 10 mons ago
I have an issue with Green Dot too
Fixed
GetHuman-sdbillyt shared how to fix
Seen by 8 customers so far
Similar issue to 281 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-sdbillyt started working on this issue
May 17th, 2018 4:22pm
GetHuman-sdbillyt indicated the issue is not fixed yet.
May 17th, 2018 8:17pm
GetHuman-sdbillyt confirmed the issue is fixed. Hooray!
May 17th, 2018 8:17pm