I had my income refund deposited on my turbo tax card and my original card had been ret...

GetHuman-tyscrogg's Card Activation Issues with Green Dot from April 2018

Help with my Green Dot issue
The issue in GetHuman-tyscrogg's own words
I had my income refund deposited on my turbo tax card and my original card had been returned to them(fault of mine) forgot to put my apt number. Now when realized i ordered a new card and waited the *days to receive. I try to activate my card and its block. Why? I send the id verification and then to be told my account was closed. These people have close too $*,*** of mine and i cant seem to speak to or figure out why this happened. What i need to do to get my money or even when im going to get my money.
GetHuman-tyscrogg did not yet indicate what Green Dot should do to make this right.
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Green Dot

Card Activation Issues
Reported by GetHuman-tyscrogg
Apr 27th, 2018 - 7 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 4 customers so far
Similar issue to 25250 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-tyscrogg started working on this issue
Apr 27th 7:28pm
GetHuman-tyscrogg indicated the issue is not fixed yet.
Apr 27th 8:29pm