I'm still having problems with my Green Dot MoneyPak

GetHuman-trinarey's customer service issue with Green Dot from April 2018

Help with my Green Dot issue
The issue in GetHuman-trinarey's own words
The problem: I'm still having problems with my Green Dot MoneyPak
GetHuman-trinarey did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
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Green Dot

Customer service issue
Reported by GetHuman-trinarey
Apr 27th, 2018 - 7 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 51 customers so far
Similar issue to 29603 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-trinarey started working on this issue
Apr 27th 2:42pm
GetHuman-trinarey indicated the issue is not fixed yet.
Apr 27th 2:42pm