Lost card before activated still have package in recipe

GetHuman-qaidrobe's customer service issue with Green Dot from April 2018

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The issue and preferred resolution, in GetHuman-qaidrobe's own words:
The problem I ran into: Lost card before activated still have package in recipe
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Green Dot

Customer service issue
Reported by GetHuman-qaidrobe
Apr 27th, 2018 - 3 mons ago
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Items needed
Account holder name
Billing address
Last 4 of SSN
GetHuman-qaidrobe started working on this issue
Apr 27th 3:18am