I was unable to confirm my cell phone number because they say they never received my te...

GetHuman-momree's customer service issue with Green Dot from April 2018

Help with my Green Dot issue
The issue in GetHuman-momree's own words
upload moneypak funds to my GreenDot card ... I was unable to confirm my cell phone number because they say they never received my text reply (I tried over ** times)
I put $*** on the moneypak card that I now cannot access
fix your technology and provide LIVE help instead of automated systems
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Green Dot

moneypak card
Customer service issue
Reported by GetHuman-momree
Apr 21st, 2018 - 5 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 5 customers so far
Similar issue to 16801 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-momree started working on this issue
Apr 21st 4:32pm
GetHuman-momree indicated the issue is not fixed yet.
Apr 21st 5:40pm
GetHuman-momree indicated the issue is not fixed yet.
Apr 22nd 6:05pm
GetHuman-momree indicated the issue is not fixed yet.
Apr 24th 5:35pm