My account is blocked for some unknown reason - Activate my replacement card - I am sta...

GetHuman-angtille's customer service issue with Green Dot from April 2018

Help with my Green Dot issue
The issue in GetHuman-angtille's own words
Activate my replacement card ... My account is blocked for some unknown reason
I am staying with my dying grandmother. I can’t leave the home to go get a copy of my ID. Now my account is blocked and I cannot receive my weekly direct deposits.
Take the block off my account or I’m going to have to get someone to get me a replacement prepaid card
I have an issue with Green Dot too
How GetHuman-angtille fixed the problem
We are waiting for GetHuman-angtille to fix the problem and share the solution with the rest of us customers.
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Green Dot

Customer service issue
Reported by GetHuman-angtille
Apr 20th, 2018 - 5 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 8 customers so far
Similar issue to 17534 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-angtille started working on this issue
Apr 20th 3:34pm
GetHuman-angtille indicated the issue is not fixed yet.
Apr 20th 4:37pm
GetHuman-angtille indicated the issue is not fixed yet.
Apr 20th 4:38pm
GetHuman-angtille indicated the issue is not fixed yet.
Apr 20th 4:39pm
GetHuman-angtille indicated the issue is not fixed yet.
Apr 20th 4:42pm