My pin alway declines - Use debit - I can never use debit

GetHuman601161's Account Issue with Green Dot from April 2018

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Help with my Green Dot issue
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Account holder name, Billing address, DOB, and Last 4 of SSN
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The issue and preferred resolution, in GetHuman601161's own words:
Use debit ... My pin alway declines
I can never use debit
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Green Dot

Use my cars
Account Issue
Reported by GetHuman601161
Apr 16th, 2018 - 3 mons ago
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Seen by 1 customer so far
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Timeline
GetHuman601161 started working on this issue
Apr 16th 8:03pm