When trying to load my moneypak card to my green dot card it showed that I’ve exceeded...

GetHuman-zarickaw's Complaint issue with Green Dot from April 2018

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The issue in GetHuman-zarickaw's own words
Load a moneypak card to my green for card ... When trying to load my moneypak card to my green dot card it showed that I’ve exceeded my limit. I contacted customer service for answers and they weren’t helpful at all they even refused me of speaking to a supervisor regarding my concerns
I work in customer service and Green for customer service ***** really bad. Customer satisfaction should be the number one goal. The representatives aren’t very helpful and you only have two times to call in and speak with someone before the systems denies you of speaking to a representative!
Providing the customer with a resolution, never refuse the customer of speaking to someone when they’re trying to work towards a resolution.
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Green Dot

Green dot card
Complaint issue
Reported by GetHuman-zarickaw
Apr 6th, 2018 - 5 years ago
Not resolved
Seen by 211 customers so far
Similar issue to 10000 others
7 customers following this

Timeline

GetHuman-zarickaw started working on this issue
Apr 6th, 2018 11:55pm

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