My card was use without my consent and money is no longer on my care

GetHuman613793's customer service issue with Green Dot from April 2018

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The issue in GetHuman613793's own words
The problem: My card was use without my consent and money is no longer on my care
GetHuman613793 did not yet indicate what Green Dot should do to make this right.
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Green Dot

Green dot
Customer service issue
Reported by GetHuman613793
Apr 20th, 2018 - 7 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 4 customers so far
Similar issue to 25936 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman613793 started working on this issue
Apr 20th 6:42am
GetHuman613793 indicated the issue is not fixed yet.
Apr 20th 11:04am