I miss my bus due to traffic!

GetHuman320193's customer service issue with GotoBus from June 2018

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The issue and preferred resolution, in GetHuman320193's own words:
The problem I ran into: I miss my bus due to traffic!
I trust that GotoBus will make this right and come up with a resolution that is fair.
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GotoBus

Customer service issue
Reported by GetHuman320193
Jun 24th, 2018 - 2 mons ago
I have an issue with GotoBus too
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Seen by 2 customers so far
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GetHuman320193 started working on this issue
Jun 24th 9:20pm