I need to speak with someone about reviews. There are reviews being put on my site that...

GetHuman-bellapiz's Technical Support issue with Google from August 2019

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The issue in GetHuman-bellapiz's own words
I need to speak with someone about reviews. There are reviews being put on my site that are wow maybe someone's opinion. They're not accurate as far as the details of what happened and on my account I'm not able to comment back to the reviews and I would like to be able to post on the review the actual situation of what happened there was one customer specifically that gave us a one-star and told not lies but complete will they were lies about the situation about what happened about their experience I have contacted them by phone and they say one thing happened they post it online another thing happens they called slice which is one of our services they had a problem paying for the pizza it was a lot more than that and they were more angry than they were anything and then they posted belligerent review on our account that I just need to be coming back so if it is going to be posted on her account unless you guys can remove that review I would like the rest of the community to know what actually happened with that situation were very honest and respectful business we have all four and five star reviews for the most part for our food anyways there was one guy that got upset that we charged for water but you know it's not the water recharge in the lid and a straw but anyways I would like to be able to comment back on my reviews to these reviews that are put up at least a couple of them anything that's unsatisfactory or negative it shouldn't just be allowed to sit on there without me being able to reach out to respond. My direct phone number is ***-***-**** or my email Is bellaPizzaI*****@***.com

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Google

Technical Support issue
Reported by GetHuman-bellapiz
Aug 3rd, 2019 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 89235 others
0 customers following this

Timeline

GetHuman-bellapiz started working on this issue
Aug 3rd, 2019 5:10pm
GetHuman-bellapiz indicated the issue is not fixed yet.
Aug 3rd, 2019 9:58pm

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