Phone Numbers Contact Information Customer Service Fix Common Issues Local Listings Get the App

This is regarding (The lost email): ***@*.com**So I lost access to all my emails du...

GetHuman-johnrees's Recover Account issue with Google from April 2018

20 views | 10000 similar | 0 following

Help with my Google issue

GetHuman-johnrees's next move: find and follow the right step-by-step guide.

Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-johnrees will need to dig through the advice provided by Google, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-johnrees can let us know if they help or not.

How Do I Change My Google Voice Number?How Do I Change the Number on My Google Account?How Do I Get a Refund from Google?How Do I Get My Information Removed from Google Search?How Do I Enable Two Step Verification with Google?

If you don't see a guide here that matches the problem you are having, please see if Google has better answers for you: Google Help Center

If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.

The issue in GetHuman-johnrees's own words

This is regarding (The lost email): *****@***.com**So I lost access to all my emails due to me losing my personal belongings including my computer and phone, now I know Google's recovery system uses your system information and service provider as well as other information to determine if you're the account holder. As I am unable to get access to those devices I cannot access any of my emails anymore as they all have *-Step Verification enabled. I've been trying to get into my emails since August ****, I've provided as much information for Google's automatic recovery system but it isn't working, I am locked out and I've submitted so many account recoveries to be met with an automated message a few days later. Hope you can help me, this is my last option before seeking legal advice. I want to be able to reset my password so I can regain access to what's rightfully mine.

GetHuman-johnrees did not yet indicate what Google should do to make this right.

I have an issue with Google too

How GetHuman-johnrees fixed the problem

We are waiting for GetHuman-johnrees to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed

Find similar issues & fixes

Follow other customers in the midst of the same issue or find a prior solution.

GOOGLE has lost my email account. **J*****@***.com I have lost access to my Google Account. My email account is "*****@***.com". I...Lost phone lost phone number need to recover Google account to email *****@***.com This regards my lost email account "*****@***.com" I've had this account for around...I lost all access to my email address and account. I need my files I have on Goog...I lost access to an important email (*****@***.com) I used this for many things b...I lost access to my Google account *****@***.com I tried the Google recovery but...Good day, this message is regarding my Google Email. My email is *****@***.com**I...Lost access to my recovery email and number.

Do you have a customer issue as well?

We can help you get Google's attention and get better help faster. Tap below to get started.

Help from Real People?

If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.

Chat with a Live Expert

Having Google issues too?

Get tips from pros & other customers, and get it handled faster:

Write out your issue and how you'd want it fixed...For better results, write at least 100 characters

Your emailThis email address isn't valid

Follow this issue

See how GetHuman-johnrees fixes it.

Your emailThis email address isn't valid

Google

Recover Account issue

Reported by GetHuman-johnrees

Apr 25th, 2018 - 5 years ago

I have an issue with Google too

Not resolved

Seen by 20 customers so far

Similar issue to 10000 others

0 customers following this

Follow this issue to see how it gets fixed

Items needed

Phone Number on Account

Account Number

Name of Account Holder

Date of Birth

Email on Account