My phone locked up. It said I had to sign into my google account to verify my account...

GetHuman1341334's customer service issue with Gmail from October 2018

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The issue in GetHuman1341334's own words
My phone locked up. It said I had to sign into my google account to verify my account. I signed in, user name and password. it tells me that my devise was reset. To continue, sign in with a Google Account that was previously synced on this device. I did that and it brings me back to the same screen. I went to Best Buy to see if they could do anything, they said I had to contact Google, and Google would have to unlock it. I have been trying to unlock this phone for * days. ***Thank You, Amanda
GetHuman1341334 did not yet indicate what Gmail should do to make this right.
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Customer service issue
Reported by GetHuman1341334
Oct 14th, 2018 - 2 mons ago
I have an issue with Gmail too
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Seen by 2 customers so far
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GetHuman1341334 started working on this issue
Oct 14th 1:59am