I've reached out to Google several times to try and resolve this, but still I haven't h...

GetHuman-jamesrch's customer service issue with Gmail from September 2018

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The issue in GetHuman-jamesrch's own words
I've reached out to Google several times to try and resolve this, but still I haven't heard back. There are two jamesrchavez Google accounts, and occasionally I get messages for which I'm not the intended recipient. My account has no periods between the names (jamesrchavez), and the other does (james.r.chavez). Supposedly this isn't possible, but it obviously is. I would hope that no messages intended for only me make it to the other account, but I doubt this is the case. There needs to be separation between our accounts.
GetHuman-jamesrch did not yet indicate what Gmail should do to make this right.
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Customer service issue
Reported by GetHuman-jamesrch
Sep 22nd, 2018 - 2 mons ago
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GetHuman-jamesrch started working on this issue
Sep 22nd 7:15pm