I've reached out to Google several times to try and resolve this, but still I haven't h...

GetHuman-jamesrch's customer service issue with Gmail from September 2018

1 view
3771 similar
0 following
Help with my Gmail issue
First: share to improve GetHuman-jamesrch's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jamesrch's next move: try the Gmail help center again.
Gmail doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jamesrch will want to follow the link below to head to their help center. We will check on GetHuman-jamesrch later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-jamesrch may need:
Email, Phone Number, Name of Account Holder, Password, and Recovery Email
The issue in GetHuman-jamesrch's own words
I've reached out to Google several times to try and resolve this, but still I haven't heard back. There are two jamesrchavez Google accounts, and occasionally I get messages for which I'm not the intended recipient. My account has no periods between the names (jamesrchavez), and the other does (james.r.chavez). Supposedly this isn't possible, but it obviously is. I would hope that no messages intended for only me make it to the other account, but I doubt this is the case. There needs to be separation between our accounts.
GetHuman-jamesrch did not yet indicate what Gmail should do to make this right.
I have an issue with Gmail too
How GetHuman-jamesrch fixed the problem
We are waiting for GetHuman-jamesrch to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Gmail's attention and get better help faster. Tap below to get started.
Having Gmail issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Gmail email you?
This email address isn't valid
Follow this issue
See how GetHuman-jamesrch fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-jamesrch
Sep 22nd, 2018 - 4 mons ago
I have an issue with Gmail too
Not resolved
Seen by 1 customer so far
Similar issue to 3771 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-jamesrch started working on this issue
Sep 22nd, 2018 7:15pm