My daughter's gmail account is in a security hold. She has been at a boarding school f...

GetHuman1184223's customer service issue with Gmail from September 2018

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The issue in GetHuman1184223's own words
My daughter's gmail account is in a security hold. She has been at a boarding school for ** months without access to her gmail account. She would like to access the account, but can't remember the password. I think she tried guessing what her password was and then eventually asked for a reset. When she asked for a password reset, using my email as the recovery email, I received an email saying there is a security hold. Is there any way you can expedite getting her account reset? Her account is *****@***.com with a recovery account of *****@***.com Thank you.*Heather Brownlee*(***)***-****
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Customer service issue
Reported by GetHuman1184223
Sep 22nd, 2018 - 2 mons ago
I have an issue with Gmail too
Fixed
Seen by 2 customers so far
Similar issue to 3764 others
0 customers following this
Items needed
Email
Phone Number
Name of Account Holder
Password
Recovery Email
Timeline
GetHuman1184223 started working on this issue
Sep 22nd 6:10pm
GetHuman1184223 indicated the issue is not fixed yet.
Sep 23rd 8:04pm