I have lost my Gmail password for my old account. A few months ago I lost my phone. Whe...
GetHuman1021398's customer service issue with Gmail from August 2018
Help with my Gmail issue
First: share to improve GetHuman1021398's odds
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GetHuman1021398's next move: go to the Gmail help center.
Gmail doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1021398 will want to follow the link below to head to their help center. We will check on GetHuman1021398 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1021398 may need:
Email, Phone Number, Name of Account Holder, Password, and Recovery Email
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1021398's own words
I have lost my Gmail password for my old account. A few months ago I lost my phone. When I did, I lost access to my Gmail acct. Because when I got a new phone, I got a new number too. So my verification methods aren't valid. I've tried answering the security questions, but I made them years ago, and a few of them kinda have more than one possible answer. I normally would just cut my losses, but now I'm in a position where I will need a few emails for a court case against my old landlord. Is there anything I can do to get those emails? The old address is *****@***.com
GetHuman1021398 did not yet indicate what Gmail should do to make this right.
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