I do not have access to an old email of which I have old college files and pictures of...

GetHuman980929's customer service issue with Gmail from August 2018

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The issue in GetHuman980929's own words
I do not have access to an old email of which I have old college files and pictures of my first son’s birth. My old email is *****@***.com**I have tried the recovery steps but unfortunately set up parameters at a difficult time of my life that I can not access the recovery emails etc. I am only concerned with the main email however which is sentimentally of value to me and would mean the world to me if you would help me with this process. Can I use other forms of verification? My drivers license or passport? I’d be more than willing to provide them if needed. Thank you.
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Gmail

Customer service issue
Reported by GetHuman980929
Aug 11th, 2018 - a yr ago
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Timeline
GetHuman980929 started working on this issue
Aug 11th, 2018 11:24pm