I do not have access to an old email of which I have old college files and pictures of...

GetHuman980929's customer service issue with Gmail from August 2018

1 view
2104 similar
0 following
Help with my Gmail issue
First: share to improve GetHuman980929's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Gmail help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman980929 may need:
Email, Phone Number, Name of Account Holder, Password, and Recovery Email
The issue in GetHuman980929's own words
I do not have access to an old email of which I have old college files and pictures of my first son’s birth. My old email is *****@***.com**I have tried the recovery steps but unfortunately set up parameters at a difficult time of my life that I can not access the recovery emails etc. I am only concerned with the main email however which is sentimentally of value to me and would mean the world to me if you would help me with this process. Can I use other forms of verification? My drivers license or passport? I’d be more than willing to provide them if needed. Thank you.
GetHuman980929 did not yet indicate what Gmail should do to make this right.
I have an issue with Gmail too
How GetHuman980929 fixed the problem
We are waiting for GetHuman980929 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Gmail's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Gmail issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman980929 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman980929
Aug 11th, 2018 - a yr ago
I have an issue with Gmail too
Not resolved
Seen by 1 customer so far
Similar issue to 2104 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman980929 started working on this issue
Aug 11th, 2018 11:24pm