I got rid of my grandsons account *****@***.com because someone hacked it and had two p...

GetHuman-tljarret's customer service issue with Gmail from June 2018

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Before contacting them, items GetHuman-tljarret may need:
Email, Phone Number, Name of Account Holder, Password, and Recovery Email
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-tljarret's own words
I got rid of my grandsons account *****@***.com because someone hacked it and had two ps*on his email and he only has one .So I thought I disabled his email and I think it popped up again through my email address because I am his recovery email.My email *****@***.com I am looking for a phone number to call tomorrow for gmail and google is a hard number to find but I will find and call both numbers. Thank you Tammy Newton
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Customer service issue
Reported by GetHuman-tljarret
Jun 15th, 2018 - 9 mons ago
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GetHuman-tljarret started working on this issue
Jun 15th, 2018 1:06am