The screen on my Garmin Vivoactive HR sports watch has cracked and is now unresponsive...

GetHuman-frb's customer service issue with Garmin from September 2018

14 views
 | 
831 similar
 | 
0 following
Help with my Garmin issue
First: share to improve GetHuman-frb's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-frb to get a Garmin rep on the line!
Always use the GetHuman Phone tocall Garmin. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-frb may need:
Garmin Type, Name of Account Holder, Phone Number, Email on Account, Home or Billing Address, and Warranty Number
The issue in GetHuman-frb's own words
The screen on my Garmin Vivoactive HR sports watch has cracked and is now unresponsive. It is less than a year old and has not been subjected to any impact. How can I get this repaired please - presumably under warranty - and is this something you offer? Thanks
GetHuman-frb did not yet indicate what Garmin should do to make this right.
I have an issue with Garmin too
How GetHuman-frb fixed the problem
We are waiting for GetHuman-frb to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Garmin's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Garmin issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-frb fixes it.
This email address isn't valid

Garmin

Customer service issue
Reported by GetHuman-frb
Sep 2nd, 2018 - a yr ago
I have an issue with Garmin too
Not resolved
Seen by 14 customers so far
Similar issue to 831 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-frb started working on this issue
Sep 2nd, 2018 7:43pm