I ordered a webcam from GameStop but then found out it doesn't work well with the Mac...

GetHuman6848794's customer service issue with GameStop from November 2021

Help with my GameStop issue
The issue in GetHuman6848794's own words
I ordered a webcam from GameStop but then found out it doesn't work well with the Mac, so I want to cancel the order. I tried canceling through the GameStop website, but it said there was an error canceling my order. I tried calling their customer service number, and got an option saying they'd call me back. But they never called. Now when I go to the website, it says the order is in progress and there's no way to cancel it. Ultimately, I just want to cancel this order.

GetHuman6848794 did not yet indicate what GameStop should do to make this right.

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Customer service issue
Reported by GetHuman6848794
Nov 27th, 2021 - 6 months ago
Seen by 21 customers so far
Similar issue to 545 others
0 customers following this
Items needed
Order number
Name on the order
Email address on the order
Billing address


GetHuman6848794 started working on this issue
Nov 27th, 2021 10:10pm
GetHuman6848794 confirmed the issue is fixed. Hooray!
Nov 30th, 2021 3:47am