Placed an Order for a wireless GameCube Nintendo switch controller and three games. Got...

GetHuman-dasneka's customer service issue with GameStop from December 2018

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The issue in GetHuman-dasneka's own words
Placed an Order for a wireless GameCube Nintendo switch controller and three games. Got confirmation and the payment was accepted. Got the games in the mail. Nothing on the controller, but if I look it up online it says it unavailable online and can be shipped to the store. I really need this for Christmas. Just want to know if I will get it or if I need to find it somewhere else. I would also like my money back if this is the case.
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GameStop

Customer service issue
Reported by GetHuman-dasneka
Dec 7th, 2018 - 5 mons ago
I have an issue with GameStop too
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Seen by 2 customers so far
Similar issue to 1238 others
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Items needed
Order number
Name on the order
Email address on the order
Billing address
Timeline
GetHuman-dasneka started working on this issue
Dec 7th, 2018 6:09pm