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I ordered a Nintendo switch on November **th for ***.** that came with $** game stop gi...

GetHuman1669286's customer service issue with GameStop from December 2018

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The issue in GetHuman1669286's own words
I ordered a Nintendo switch on November **th for ***.** that came with $** game stop gift card.. I also bought a * yr warranty for **.**. My total was ***.**...* days later my credit card was charged again for **.** without Authorisation. I wanna l know why my credit card was charged again,immediately!!!! My account is on hold because of it. I have our mortgage payment coming out tonight at **. If I can't get a response to as of why money was token from my account and get my bank account off hold my house payment can't come out and if our house payment bounces i will definitely be taking legal action on gamestop. This is a huge inconvenience. I've already tried numerous times to call and never have anyone answer the lines..
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GameStop

Customer service issue
Reported by GetHuman1669286
Dec 1st, 2018 - 6 mons ago
I have an issue with GameStop too
Not resolved
Seen by 5 customers so far
Similar issue to 1104 others
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Timeline
GetHuman1669286 started working on this issue
Dec 1st, 2018 7:02pm
Dec 1st, 2018 7:03pm
Dec 1st, 2018 7:03pm
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  4. I ordered a Nintendo switch on Novemb...