I tired to order online...at checkout It said OOPs undefined: Order Submission Error. s...

GetHuman1647063's customer service issue with GameStop from November 2018

142 views
 | 
955 similar
 | 
0 following
Help with my GameStop issue
First: share to improve GetHuman1647063's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1647063's next move: talk to GameStop again when they open.
GameStop's call center is closed now. We will send GetHuman1647063 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1647063 may need:
Order number, Name on the order, Email address on the order, and Billing address
The issue in GetHuman1647063's own words
I tired to order online...at checkout It said OOPs undefined: Order Submission Error. so i ordered it again and it did the same thing however, they charged me **.** both times. I ordered a digital download, teenage mutant Ninja Turtles, Lego Friends, and Cooking Mama. Was supposed to be a total of $** dollars. but they just charged me **.** *x. I never got an order number or anything. I have tried for the past couple of days to reach them by phone but cannot. I want my money refunded as i did not complete my order nor did i get an order confirmation
GetHuman1647063 did not yet indicate what GameStop should do to make this right.
I have an issue with GameStop too
How GetHuman1647063 fixed the problem
We are waiting for GetHuman1647063 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get GameStop's attention and get better help faster. Tap below to get started.
Having GameStop issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1647063 fixes it.
This email address isn't valid

GameStop

Customer service issue
Reported by GetHuman1647063
Nov 28th, 2018 - 9 mons ago
I have an issue with GameStop too
Not resolved
Seen by 142 customers so far
Similar issue to 955 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1647063 started working on this issue
Nov 28th, 2018 6:25pm