Purchased the downloadable version of “Firewall zero hour’ for the PlayStation VR. I re...

GetHuman1642470's customer service issue with GameStop from November 2018

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The issue in GetHuman1642470's own words
Purchased the downloadable version of “Firewall zero hour’ for the PlayStation VR. I received the order confirmation but I haven’t received the game code. On the email it says that it takes ‘up to ** hours’ for the email with the game code. But it’s been **hrs and I haven’t received the game code. Checked my bank account and the money was taken from my account and I checked the email that I put in when I purchased it to make sure that it was the correct email and it is (and I checked spam and the deleted emails and everything) So I did everything right and GameStop got their part but I haven’t yet... please help.
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GameStop

Customer service issue
Reported by GetHuman1642470
Nov 28th, 2018 - 9 mons ago
I have an issue with GameStop too
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Timeline
GetHuman1642470 started working on this issue
Nov 28th, 2018 1:50am