Hi,**I've waited on the phone for over ** minutes waiting to talk to someone. I am not...

GetHuman1617211's customer service issue with GameStop from November 2018

3 views
 | 
741 similar
 | 
0 following
Help with my GameStop issue
GetHuman1617211's next move: talk to GameStop again when they open.
GameStop's call center is closed now. We will send GetHuman1617211 a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman1617211's own words
Hi,**I've waited on the phone for over ** minutes waiting to talk to someone. I am not game savvy and was trying to surprise my husband. I went online to order the Battlefield V. We have a PS* and have had no issues up until this point however I was sent a PC code. I went to the website to PS* and then to Battlefield V and checked out thinking it was the digital download for PS*. I just tried to set up the code and it's a PC code not a PS* code like I thought. **Is there any way we can switch the code to a PS* code instead? Otherwise the money I spent is completely wasted. **Please give me a call.**Katelyn Chapman ****-***-****
GetHuman1617211 did not yet indicate what GameStop should do to make this right.
I have an issue with GameStop too
How GetHuman1617211 fixed the problem
We are waiting for GetHuman1617211 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get GameStop's attention and get better help faster. Tap below to get started.
Having GameStop issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1617211 fixes it.
This email address isn't valid

GameStop

Customer service issue
Reported by GetHuman1617211
Nov 24th, 2018 - 10 mons ago
I have an issue with GameStop too
Fixed
Seen by 3 customers so far
Similar issue to 741 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Name on the order
Email address on the order
Billing address
Timeline
GetHuman1617211 started working on this issue
Nov 24th, 2018 5:13pm
GetHuman1617211 indicated the issue is not fixed yet.
Nov 24th, 2018 5:14pm