I tried to place an order for * items: *-PS Plus Subscription for ** months at...

GetHuman-superado's customer service issue with GameStop from November 2018

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The issue in GetHuman-superado's own words
I tried to place an order for * items: *-PS Plus Subscription for ** months at $**.***-LittleBigPlanet* - PS* at $**.***-Horizon Zero Dawn: COMPLETE EDITION * PS* at $*.****My total would come out to be around $** with taxes. However when I placed the order, it gave me a message along the lines of unsuccessful.**Then I got a charge on my Credit Card for $**.**, I tried again and same thing happened. Now I have a hold for over $** dollars and no reason as to why. *There are no recent orders on my account, no email about said purchase. I'd like the items I ordered and a refund for the excess.
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GameStop

Customer service issue
Reported by GetHuman-superado
Nov 24th, 2018 - 10 mons ago
I have an issue with GameStop too
Not resolved
Seen by 22 customers so far
Similar issue to 734 others
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Timeline
GetHuman-superado started working on this issue
Nov 24th, 2018 3:49am
GetHuman-superado shared this issue with followers on Twitter
Nov 24th, 2018 3:52am
GetHuman-superado shared this issue with followers on Twitter
Nov 24th, 2018 3:54am