Not nearly enough Customer Service Reps manning the phones!!!

GetHuman1382211's customer service issue with GameStop from October 2018

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The issue in GetHuman1382211's own words
Purchase a $** GameStop Gift Card. ... I bought a digital gift card. It’s been over ** minutes and I still haven’t received it in my email. I would like to gift card code emailed to me right away.
My son has been waiting a long time.
I want the code v
We spend lots of money at GameStop every year.
It would help if they had a chat because the Customer Service phone wait is ***?hour, and this is the second time I’ve had to wait.
I have an issue with GameStop too
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GameStop

Digital Gift Card
Customer service issue
Reported by GetHuman1382211
Oct 20th, 2018 - a mon ago
I have an issue with GameStop too
Not resolved
Seen by 4 customers so far
Similar issue to 537 others
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Timeline
GetHuman1382211 started working on this issue
Oct 20th 6:12pm