I bought a Nintendo DS last year on October **, **** and I purchased insurance with it...

GetHuman-blkaplan's customer service issue with GameStop from October 2018

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The issue in GetHuman-blkaplan's own words
Get a copy of my transaction from October **, **** at the Nassau Park NJ location. ... I bought a Nintendo DS last year on October **, **** and I purchased insurance with it (the protection plan). However I cannot find my receipt for it and I really need it. I was hoping corporate would have a copy of it. During that transaction I also purchased a pro card and received points. I am not sure if my receipt can be linked or tracked to the card. But I definitely need that receipt. The screen to the DS is broken and because I purchased protection it falls under warranty to get it replaced however I cannot do so without the receipt. I would like gamestop to email me my receipt for this purchase.
I've tried calling the game stop customer service number and was on hold for over ** min and that is just not acceptable. This has been multiple times. I was never connected to a live person.
I want game stop to email me my receipt for my transaction.
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Customer service issue
Reported by GetHuman-blkaplan
Oct 18th, 2018 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 531 others
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GetHuman-blkaplan started working on this issue
Oct 18th, 2018 4:06pm