I bought a new game yesterday for my son. I gave it to him and he opened it and then r...

GetHuman1335401's customer service issue with GameStop from October 2018

2 views
 | 
496 similar
 | 
0 following
Help with my GameStop issue
First: share to improve GetHuman1335401's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1335401's next move: call GameStop.
The best way to get your problem resolved is to tap the button below to start calling GameStop. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1335401 may need:
Order number, Name on the order, Email address on the order, and Billing address
The issue in GetHuman1335401's own words
I bought a new game yesterday for my son. I gave it to him and he opened it and then realized it wasn't the game he had wanted. So I went back to the store to exchange it for the correct game. They said they couldn't accept it since it had been opened. I explained that he never even played it. They offered me a store credit of $**. I spent $** on the game YESTERDAY! This is unacceptable. I understand that some people take advantage of retailers by returning used products. But common sense would let anyone know I was telling the truth. I want a complete refund
GetHuman1335401 did not yet indicate what GameStop should do to make this right.
I have an issue with GameStop too
How GetHuman1335401 fixed the problem
We are waiting for GetHuman1335401 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get GameStop's attention and get better help faster. Tap below to get started.
Having GameStop issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would GameStop email you?
This email address isn't valid
Follow this issue
See how GetHuman1335401 fixes it.
This email address isn't valid

GameStop

Customer service issue
Reported by GetHuman1335401
Oct 12th, 2018 - 2 mons ago
I have an issue with GameStop too
Not resolved
Seen by 2 customers so far
Similar issue to 496 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1335401 started working on this issue
Oct 12th 10:08pm