During black Friday I ordered one Nintendo Switch system. I got an error saying that th...

GetHuman-raguil's customer service issue with GameStop.com from December 2018

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The issue in GetHuman-raguil's own words
During black Friday I ordered one Nintendo Switch system. I got an error saying that the process could not be done and that I would not be charged. So I thought maybe its because my billing address didn't match the credit card name so I changed the name information so it could match the credit card and the process went through. However I was later charged for the first item that said that wasn't being able to process. I've been trying to contact Gamestop so I can get a refund but they have not responded to my emails. And when I called they said they would e-mail me the refund strip. AND I NEVER GOT THE EMAIL.
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GameStop.com

Customer service issue
Reported by GetHuman-raguil
Dec 9th, 2018 - 6 mons ago
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Timeline
GetHuman-raguil started working on this issue
Dec 9th, 2018 12:34am
GetHuman-raguil indicated the issue is not fixed yet.
Dec 9th, 2018 12:36am