I ordered a game system with * games as a bundle on November **th, * days about receive...

GetHuman1686752's customer service issue with GameStop.com from December 2018

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The issue in GetHuman1686752's own words
I ordered a game system with * games as a bundle on November **th, * days about received a email saying my purchase was unsuccessful but the money was taking off of my card ending in ****, confirmation number is **************** --- it's also on my transaction so I am not understanding why this is happening, money was removed from my card which was $**.**. I would like a refund please if my ordered hasn't been shipped.
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GameStop.com

Customer service issue
Reported by GetHuman1686752
Dec 4th, 2018 - a mon ago
I have an issue with GameStop.com too
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Seen by 9 customers so far
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Timeline
GetHuman1686752 started working on this issue
Dec 4th, 2018 1:18pm