I have a PowerUp membership but I lost my card and I am not sure yet if I can get eithe...

GetHuman-haroldri's customer service issue with GameStop.com from August 2018

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The issue in GetHuman-haroldri's own words
Trade in NBA *k** to use the money on a pre order for Call of Duty Black Ops * ... I have a PowerUp membership but I lost my card and I am not sure yet if I can get either a new card but instead having to create a new account since I have a Call of Duty Pre order and I still don't have my trade in from NBA *k **
I want my money since the cashier at the time tried to give me credit instead of money
I will like my remaining
I never spoke of this incident to other customers of Gamestop so that the employees will continue to have money for themselves
I have an issue with GameStop.com too
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GameStop.com

Trading in NBA *k**
Customer service issue
Reported by GetHuman-haroldri
Aug 4th, 2018 - a yr ago
I have an issue with GameStop.com too
Fixed
Seen by 4 customers so far
Similar issue to 36 others
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Timeline
GetHuman-haroldri started working on this issue
Aug 4th, 2018 2:35am
GetHuman-haroldri indicated the issue is not fixed yet.
Aug 4th, 2018 2:41am
GetHuman-haroldri indicated the issue is not fixed yet.
Aug 4th, 2018 3:58pm
GetHuman-haroldri indicated the issue is not fixed yet.
Aug 7th, 2018 3:36am