Fitbit order number **zqs*bdybg*v was received and returned via USPS. Original package...

GetHuman5974781's customer service issue with Fitbit from April 2021

Help with my Fitbit issue
The issue in GetHuman5974781's own words
Fitbit order number **zqs*bdybg*v was received and returned via USPS. Original package tracker to me was:* *********************** The plastic band for too small, made for a child of approximate age * years old. I returned the item two weeks ago. I have yet to see a credit refund on my card. I sent it to your warehouse on the label.**I will call to chat on Monday, April **, **** in accordance to your office hours.*If that fails my next step will be to file a dispute with my credit card company.*You need to find the item and give me my credit of $**.** *I already paid you shipping and at my cost, the return shipping charges. I do not expect those to be refunded. *From: Gregory K. Johnson* *** Fallwood Road* Redwood Falls, Minnesota ****** Home phone landline: ***-***-****

GetHuman5974781 did not yet indicate what Fitbit should do to make this right.

How GetHuman5974781 fixed the problem

We are waiting for GetHuman5974781 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Fitbit's attention and get better help faster. Tap below to get started.
Having Fitbit issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman5974781
Apr 18th, 2021 - a year ago
Not resolved
Seen by 13 customers so far
Similar issue to 3707 others
0 customers following this
Items needed
Order number
Name on account
Email address on account
Billing address
Phone number on account


GetHuman5974781 started working on this issue
Apr 18th, 2021 8:34pm
GetHuman5974781 shared this issue with others over email
Apr 18th, 2021 8:34pm
GetHuman5974781 indicated the issue is not fixed yet.
Jun 9th, 2021 6:46pm