My Versa logged me walking while I was asleep for * *** hours last night. In the sleep...

GetHuman-jlsuich's Device Support issue with Fitbit from December 2020

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The issue in GetHuman-jlsuich's own words
My Versa logged me walking while I was asleep for * *** hours last night. In the sleep screen, it shows that I was asleep, but it shows me walking during that time. How do I adjust to remove activities that I was clearly not doing? Also, it's logging me walking while I'm driving. I'm a truck driver, and I only want it to track the activities I'm actually doing. When I was using the Alta HR, I could go in and change the activities so that my steps a miles would be more accurate. But my Alta HE finally wore out. Help me,please!**PS, you can try to email me, but I don't know if I'll see it. Text or call to ***-***-**** is a more reliable way to get hold of me. Thanks.

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Fitbit

Device Support issue
Reported by GetHuman-jlsuich
Dec 8th, 2020 - 3 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 3742 others
0 customers following this

Timeline

GetHuman-jlsuich started working on this issue
Dec 8th, 2020 4:02am