I’ve had my Fitbit Charge * for a year and just realized after talking with other Fitbi...

GetHuman5333939's Device Support issue with Fitbit from October 2020

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If you are having technical difficulties with your Verizon services please reset your phone or bring the phone into the Verizon store. If the issue is with cell service please check your area to see if Verizon is down.
The issue in GetHuman5333939's own words
I’ve had my Fitbit Charge * for a year and just realized after talking with other Fitbit owners and the sales lady from the store it was purchased my watch has never worked properly. It started out with my Fitbit going black and not being able to turn it on for several hours-this started a couple months after it was purchased...I wasn’t able to check the time or my steps etc. Then lines were going horizontal and vertical on my screen as well as the brightness was about **% and now it’s completely black and the only thing it does right now is beat*vibrate every few seconds on my wrist.

GetHuman5333939 did not yet indicate what Fitbit should do to make this right.

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How Do I File a Warranty Claim for My Fitbit Device?How Do I Do If I'm Having Problems with My Fitbit App?How do I get device support from Fitbit?Can my Fitbit be repaired?
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Fitbit

Device Support issue
Reported by GetHuman5333939
Oct 5th, 2020 - 7 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 3414 others
0 customers following this

Timeline

GetHuman5333939 started working on this issue
Oct 5th, 2020 12:28pm

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