I hardly every wear my Fitbit Vista in the pool. But I thought it was supposed to trac...

GetHuman4871228's customer service issue with Fitbit from May 2020

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The issue in GetHuman4871228's own words
I hardly every wear my Fitbit Vista in the pool. But I thought it was supposed to track swimming. I think maybe a total of * times simce I had it. Got on Christmas **** from Walmart. I noticed something funny about it Sat ***** at bed time. The screen was blue, So I tried to hit the button on the side nothing, I was thinking well maybe its dead. So I put on the charger and went to bed. Woke up and the following morning still the same thing but it was hot. turned over there is condensation in the heart rate sensor. So on Sunday I decided to put in a bag of rice to see if that helped any. Nope still wet and not working. Note I hardly every wear in the pool or shower. only time it gets wet is washing dishes.*I now feel "naked" without my watch.

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Fitbit

Customer service issue
Reported by GetHuman4871228
May 26th, 2020 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 3265 others
0 customers following this

Timeline

GetHuman4871228 started working on this issue
May 26th, 2020 3:25pm

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