A few weeks ago my Fit bit Vera's screen stopped working, the night before it was worki...

GetHuman4288890's Repairs issue with Fitbit from January 2020

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Top Tip from another customer
Depending on the type of damage to set up a repair you will need to call in.
The issue in GetHuman4288890's own words
A few weeks ago my Fit bit Vera's screen stopped working, the night before it was working fine, nothing out of the ordinary that day happened or that week, then I woke up and was unable to get my screen to light up. I tried resetting it multiple times and have left it on the charger for **-** hours and still nothing, it seems to still track my steps and sleep as well as heart rate and I will occasionally get phone calls that go through but the screen is dark. I'm not sure what can be done but it is less then a year old and I'm a little disappointed. Thank you. -Katlyn Dennis.

GetHuman4288890 did not yet indicate what Fitbit should do to make this right.

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How Do I File a Warranty Claim for My Fitbit Device?How Do I Do If I'm Having Problems with My Fitbit App?How do I get device support from Fitbit?Can my Fitbit be repaired?
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Fitbit

Repairs issue
Reported by GetHuman4288890
Jan 24th, 2020 - 9 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 3685 others
0 customers following this

Timeline

GetHuman4288890 started working on this issue
Jan 24th 8:28pm
GetHuman4288890 indicated the issue is not fixed yet.
Jan 26th 6:43pm