I have tried, for several hours and multiple attempts, to pair my fitbit Versa * to my...

GetHuman4161186's customer service issue with Fitbit from December 2019

Help with my Fitbit issue
The issue in GetHuman4161186's own words
I have tried, for several hours and multiple attempts, to pair my fitbit Versa * to my phone. It does not work. This product is truly poor. I bought * Versa *'s, one for myself and * for my wife. I would like a return authorization form for both. It is not worth days and hours of my time to mess with a product that is of poor quality

GetHuman4161186 did not yet indicate what Fitbit should do to make this right.

How GetHuman4161186 fixed the problem
I could not get my Versa * to pair with the app. I had to uninstall app twice before it finally worked. It took forever. All seems to be working now.
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Fitbit

Customer service issue
Reported by GetHuman4161186
Dec 27th, 2019 - a year ago
Fixed
GetHuman4161186 shared how to fix
Seen by 4 customers so far
Similar issue to 3653 others
0 customers following this
Items needed
Order number
Name on account
Email address on account
Billing address
Phone number on account

Timeline

GetHuman4161186 started working on this issue
Dec 27th, 2019 8:01pm
GetHuman4161186 confirmed the issue is fixed. Hooray!
Dec 31st, 2019 3:21pm

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