Two months ago I bought a white*black Fitbit versa watch and I was very happy with it u...

GetHuman-tmkwilli's Dispute a Charge issue with Fitbit from June 2019

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You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-tmkwilli's own words
Two months ago I bought a white*black Fitbit versa watch and I was very happy with it until now. Out of nowhere the left main button stopped working. I have tried everything tried to fix it, but nothing. The button isn’t stuck it just won’t work. If it is possible to send me a new one I would really appreciate it. I really love Fitbit products and want to continue to use them. I am just very disappointed with the button not working. Hopefully you can help. Thank you.
GetHuman-tmkwilli did not yet indicate what Fitbit should do to make this right.
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Fitbit

Dispute a Charge issue
Reported by GetHuman-tmkwilli
Jun 13th, 2019 - 4 mons ago
I have an issue with Fitbit too
Not resolved
Seen by 2 customers so far
Similar issue to 6261 others
0 customers following this
Timeline
GetHuman-tmkwilli started working on this issue
Jun 13th 6:38am