The glass on the face of my Fitbit Charge * cracked. Just broke. One day it was fine...

GetHuman-larossba's repair request issue with Fitbit from March 2019

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The issue in GetHuman-larossba's own words
The glass on the face of my Fitbit Charge * cracked. Just broke. One day it was fine, and the next day it was broken in two. No reason. This crack makes the display difficult to read, at some angles, and I am concerned that moisture will get inside. I have photos that I can provide illustrating the problem.**I love this tracker. If it could be fixed, great. If the tracker can be replaced, even better. But I would be satisfied with a **% discount on purchasing a new one.
GetHuman-larossba did not yet indicate what Fitbit should do to make this right.
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repair request issue
Reported by GetHuman-larossba
Mar 26th, 2019 - 25d ago
I have an issue with Fitbit too
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Seen by 3 customers so far
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GetHuman-larossba started working on this issue
Mar 26th 4:53am