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Depending on the type of damage to set up a repair you will need to call in.
The issue in GetHuman-larossba's own words
The glass on the face of my Fitbit Charge * cracked. Just broke. One day it was fine, and the next day it was broken in two. No reason. This crack makes the display difficult to read, at some angles, and I am concerned that moisture will get inside. I have photos that I can provide illustrating the problem.**I love this tracker. If it could be fixed, great. If the tracker can be replaced, even better. But I would be satisfied with a **% discount on purchasing a new one.
GetHuman-larossba did not yet indicate what Fitbit should do to make this right.
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