I've contacted Fitbit support about * dozen time about a phone bill I incurred ringing...

GetHuman-patted's customer service issue with Fitbit from February 2019

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I've contacted Fitbit support about * dozen time about a phone bill I incurred ringing them about a Fitbit they sent me in error. I sent it back straight away but in ringing them I was put through to the United States. So one call was £** pounds. They asked me to screen shot the bill which I did. It took so long for anything to happen I phoned them sent them emails. Not one of your personal told me about the charges. In fact I did ask numerous time and told there was no charge. I hope you can shed some light on this. I think the only other option is consult a solicitor. Regards Patricia
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Fitbit

Customer service issue
Reported by GetHuman-patted
Feb 27th, 2019 - 3 mons ago
I have an issue with Fitbit too
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GetHuman-patted started working on this issue
Feb 27th 4:55pm
GetHuman-patted indicated the issue is not fixed yet.
Feb 27th 4:55pm