Hi. I wanted to let you know how disappointed I have been with my Fitbit Alta. I boug...

GetHuman1752180's customer service issue with Fitbit from January 2019

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The issue in GetHuman1752180's own words
Hi. I wanted to let you know how disappointed I have been with my Fitbit Alta. I bought it in July and it was great at first but since November I have had problems with it crashing sometimes * times in a day. This happens when it is fully charged. It is now happening more often and happens at least every other day. I don’t wear it in water and can’t think of any reason why this should happen other than it is simply faulty. **I’d appreciate as I’ve on how to stop this happening or alternatively a replacement wrist band.**Thanks.
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Fitbit

Customer service issue
Reported by GetHuman1752180
Jan 6th, 2019 - 2 mons ago
I have an issue with Fitbit too
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Seen by 3 customers so far
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Timeline
GetHuman1752180 started working on this issue
Jan 6th 1:18pm