Hi. I wanted to let you know how disappointed I have been with my Fitbit Alta. I boug...
GetHuman1752180's customer service issue with Fitbit from January 2019
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The issue in GetHuman1752180's own words
Hi. I wanted to let you know how disappointed I have been with my Fitbit Alta. I bought it in July and it was great at first but since November I have had problems with it crashing sometimes * times in a day. This happens when it is fully charged. It is now happening more often and happens at least every other day. I don’t wear it in water and can’t think of any reason why this should happen other than it is simply faulty. **I’d appreciate as I’ve on how to stop this happening or alternatively a replacement wrist band.**Thanks.
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