My Fitbit quit working several weeks ago. It vibrates when I plug it into the charger...

GetHuman-j_hollow's customer service issue with Fitbit from December 2018

11 views | 2419 similar | 0 following
Help with my Fitbit issue
First: share to improve GetHuman-j_hollow's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-j_hollow's next move: talk to Fitbit when they open.
Fitbit's call center is closed now. We will send GetHuman-j_hollow a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-j_hollow's own words
I have simply tried to charge it. It’s not the charger. It won’t even charge at this point it vibrates every time you plug it into the wall,Tell you unplug it ... My Fitbit quit working several weeks ago. It vibrates when I plug it into the charger. Prior to that I would plug it into charge and it would not be charge the next morning. I have been lost without it is there anyway you can repair this or send me a new one?*- Amy Hollowell ***-***-****
This is aggravating this because it cost a lot to buy these and I don’t want to just go out and buy another one. Mine should have lasted longer than us.
I want my Fitbit repaired or replaced
I have been wearing Fitbit for years. This one in particular I got last year and rarely took it off
I have unplugged it. Plugged it back in. Charged it, etc.
How GetHuman-j_hollow fixed the problem

We are waiting for GetHuman-j_hollow to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Fitbit's attention and get better help faster. Tap below to get started.
Having Fitbit issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-j_hollow fixes it.
This email address isn't valid

Fitbit

Fitbit Alta HR
Customer service issue
Reported by GetHuman-j_hollow
Dec 25th, 2018 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 2419 others
0 customers following this
Items needed
Order number
Name on account
Email address on account
Billing address
Phone number on account

Timeline

GetHuman-j_hollow started working on this issue
Dec 25th, 2018 3:25am

Paying Too Much for TV?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies