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Fitbit Customer Service
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FAQ
Updated
May 3, 2024
Fitbit Customer FAQ
Top Answers & How-to Guides
What is Fitbit's Phone Number?
The question we are asked most often is about how to talk to Fitbit customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
How Do I Recover My Fitbit Account?
As a Fitbit user, you want to be able to log into your account and see your progress. When you cannot log into your account, you can...
How Do I Add a Second Fitbit to My Account?
Fitbit is a fun way to keep track of your wellbeing which is made easier by owning more than one device. Fitbit makes it possible to...
Ask any question you have about Fitbit customer service, get an answer now.
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Contact Fitbit customer service
Account Recovery
How Do I Recover My Fitbit Account?
As a Fitbit user, you want to be able to log into your account and see your progress. When you cannot log into your account, you can...
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Product Returns
How Do I Return a Product to Fitbit?
Fitbit has products that blend sleek technology with fitness monitoring benefits. These products are an investment in your health and...
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Adding Devices
How Do I Add a Second Fitbit to My Account?
Fitbit is a fun way to keep track of your wellbeing which is made easier by owning more than one device. Fitbit makes it possible to...
Read more
Repairs
Can my Fitbit be repaired?
If for some reason your Fitbit is broken or has stopped working, don't fret. We looked into all the ways to report it to the company...
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Device Support
How do I get device support from Fitbit?
Fitbit's are great but as with any technology, they can break. Follow this guide to get the device support that you need to get your...
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Warranty Claims
How Do I File a Warranty Claim for My Fitbit Device?
However, as is common with all technology, Fitbit devices do malfunction from time to time and in some cases it is not your fault....
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App Troubleshooting
How Do I Do If I'm Having Problems with My Fitbit App?
If you are having any issues with your Fitbit device or app, here are some helpful tips to assist you.
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Water Resistance
Can I swim or take a shower with my Fitbit device on?
Yes, you can wear your Fitbit device while swimming or taking a shower. Most Fitbit devices are water-resistant and designed to withstand...
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Help me with my Fitbit customer service issue
Ask any question you have about Fitbit customer service. We will do our best to get you answers right away.
FAQ Table of Contents
Contact Fitbit
Account Recovery
Product Returns
Adding Devices
Repairs
Device Support
Warranty Claims
App Troubleshooting
Water Resistance
Answers for More Companies
Apple Customer FAQ
Google Customer FAQ
Samsung Customer FAQ
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All Companies
›
Fitbit Customer Service
›
FAQ
Updated
May 3, 2024