I sent in my Fitbit versa (that is being replaced under warranty for not keeping a char...

GetHuman1335194's customer service issue with Fitbit from October 2018

Help with my Fitbit issue
The issue in GetHuman1335194's own words
I sent in my Fitbit versa (that is being replaced under warranty for not keeping a charge ) and you received it yesterday. I was told I would get a phonecall and sent a replacement as soon as it was received by your warehouse. I have gotten no phonecall. *I called earlier today and they said I would hear from someone via email by Tuesday!! Tuesday?! I was told I would be sent a replacement right away!! I even paid to have it get there within a day!!! **Please help!!
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Customer service issue
Reported by GetHuman1335194
Oct 12th, 2018 - 2 mons ago
I have an issue with Fitbit too
Seen by 6 customers so far
Similar issue to 1373 others
0 customers following this
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GetHuman1335194 started working on this issue
Oct 12th 9:32pm
GetHuman1335194 indicated the issue is not fixed yet.
Oct 12th 9:32pm