I own a Fitbit Alta HR and the band keeps detaching. The Fitbit Alta HR is * months old..

GetHuman1013565's customer service issue with Fitbit from August 2018

Help with my Fitbit issue
The issue in GetHuman1013565's own words
The problem: I own a Fitbit Alta HR and the band keeps detaching. The Fitbit Alta HR is * months old..
GetHuman1013565 did not yet indicate what Fitbit should do to make this right.
I have an issue with Fitbit too
How GetHuman1013565 fixed the problem
The band is being replaced under Warranty
Please help with my Fitbit issue
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Fitbit

Customer service issue
Reported by GetHuman1013565
Aug 20th, 2018 - 4 mons ago
I have an issue with Fitbit too
Fixed
Seen by 24 customers so far
Similar issue to 880 others
0 customers following this
Items needed
Order number
Name on account
Email address on account
Billing address
Phone number on account
Timeline
GetHuman1013565 started working on this issue
Aug 20th 1:02pm
GetHuman1013565 indicated the issue is not fixed yet.
Aug 20th 2:28pm
GetHuman1013565 confirmed the issue is fixed. Hooray!
Aug 21st 11:22pm