****o I am writing to you because my Fitbit is not working anymore. It hasn't been work...

GetHuman-lanalana's customer service issue with Fitbit from June 2018

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Help with my Fitbit issue
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Order number, Name on account, Email address on account, Billing address, and Phone number on account
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The issue and preferred resolution, in GetHuman-lanalana's own words:
****o I am writing to you because my Fitbit is not working anymore. It hasn't been working since march of ****. It hasn't been a year since I bought it but it stopped holding the charge the moment I disconnect it from the charger. The screen is not lighting up though the phone app is showing the battery is full. Please advice*Thank you*Lana latinsky
I trust that Fitbit will make this right and come up with a resolution that is fair.
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Fitbit

Customer service issue
Reported by GetHuman-lanalana
Jun 8th, 2018 - 13d ago
I have an issue with Fitbit too
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Seen by 6 customers so far
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GetHuman-lanalana started working on this issue
Jun 8th 2:04am