It used the batteri in * weeks. What can I do to alleviate that problem my e mail is...

GetHuman760633's customer service issue with Fitbit from June 2018

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Help with my Fitbit issue
Before contacting them, items GetHuman760633 may need:
Order number, Name on account, Email address on account, Billing address, and Phone number on account
GetHuman760633's next move: talk to Fitbit when they open.
Fitbit's call center is closed now. We will send GetHuman760633 a reminder to call them when they open. Nothing to do for now but wait!
The issue and preferred resolution, in GetHuman760633's own words:
It used the batteri in * weeks. What can I do to alleviate that problem my e mail is: *****@***.com
I trust that Fitbit will make this right and come up with a resolution that is fair.
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Fitbit

Customer service issue
Reported by GetHuman760633
Jun 7th, 2018 - 14d ago
I have an issue with Fitbit too
Not resolved
Seen by 2 customers so far
Similar issue to 69 others
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Timeline
GetHuman760633 started working on this issue
Jun 7th 6:34pm